Tidy House Clearances

Professional Household & Garage Clearances In Lincolnshire

Frequently Asked Questions

Check the list below for answers to our most fequently asked questions.
If you still have a query you can get in touch with one of our friendly team via our contact us page.

Q: Where are you located?
A:

We are based in Lincoln, Lincolnshire. You can find full details of our operation on our map.

Q: What areas do you cover?
A:

We typically cover Lincolnshire and immediately surrounding counties, including places named on our area of coverage page. Please contact us with your specific location to confirm.

 

Q: Can you provide a quote before starting the work?
A:

Yes, absolutely. We always provide a clear and detailed quote before any work commences. This ensures transparency and allows you to understand exactly what you're paying for. The quote will outline the cost of the clearance based on our assessment. You can start the quotation process by entering your details on our quotation page.

Q: How quickly can you carry out a house clearance?
A:

The timeframe can vary depending on the size and complexity of the clearance. For smaller properties with a moderate amount of items, we can often complete the job within a day. Larger clearances may take longer. We will discuss your required timeframe during the initial consultation and aim to accommodate your needs as best as possible.

Q: What happens to the items you remove?
A:

We are committed to responsible waste disposal. Wherever possible, we prioritize recycling and donating reusable items to local charities. Items that are beyond repair or reuse are disposed of in an environmentally friendly manner at licensed waste transfer stations. We aim to minimize landfill waste.

Q: Can you clear lofts, basements, and garages?
A:

Yes, we certainly can. We are experienced in clearing all areas of a property, including often cluttered spaces like lofts, basements, and garages. Our team is equipped to handle items in these potentially difficult-to-access areas.

Q: Do I need to be present during the house clearance?
A:

No, not at all. As long as we have clear access to the property and know what needs to be removed, you don't need to be there at all. Many clients leave us with keys or arrange access beforehand. We will keep you updated on our progress and ensure the property is left tidy.

Q: Are you insured?
A:

Yes, we are fully insured. This provides peace of mind for our clients, knowing that we have public liability insurance to cover any unforeseen circumstances during the clearance process.

Q: What if there are valuable items among the things to be cleared?
A:

If we come across any items that appear to be of significant value, we will bring them to your attention. We can discuss the best course of action, whether you want to keep them, sell them separately, or include them in the clearance. We aim to be transparent and respectful of your belongings.

Q: Can you handle properties with a lot of hoarded items?
A:

Yes, we have experience in handling properties with significant amounts of accumulated items. We approach these situations with sensitivity and professionalism, working efficiently to clear the property while being mindful of the circumstances.

Q: How do I book a house clearance?
A:

The easiest way to book a house clearance is to contact us to arrange a free, no-obligation quote. We will discuss your needs, assess the property, and provide you with a price and potential dates for the clearance.

Q: Do you dismantle furniture as part of the service?
A:

Yes, our team can dismantle furniture as part of the clearance process, such as beds, wardrobes, and large tables, to facilitate their removal from the property.

Q: Can you remove hazardous waste?
A:

Unfortunately, we are typically not licensed to handle hazardous waste such as chemicals, paints, and asbestos. We can, however, provide guidance on how to safely and legally dispose of these items through specialized services.

Q: What forms of payment do you accept?
A:

We typically accept bank transfers, cash, debit/credit cards. We will confirm the accepted payment methods when we provide your quote.

Q: Can you provide references from previous clients?
A:

Yes, please check our online reviews from satisfied clients who have used our house clearance services.

Q: What if I only have a few items to be removed?
A:

We handle clearances of all sizes, from single items to entire properties. Contact us with details of what you need to be removed, and we can provide a quote tailored to your specific needs.

Q: Do you work with estate agents and solicitors?
A:

Yes, we frequently work with estate agents, solicitors, and landlords who require property clearance services for their clients or properties. We understand the specific requirements and timelines often involved in these situations.

Q: What happens if I need to reschedule the clearance?
A:

We understand that unforeseen circumstances can arise. If you need to reschedule your house clearance, please give us as much notice as possible, and we will do our best to accommodate your new preferred date and time, subject to our availability.